Privacy policy.

Privacy Policy

Showman Signs Last updated: September 2026

Showman Signs ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use our website or do business with us, how we use it, and the rights you have over it. We handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Showman Signs is a family-run signage and print business based in Fleetwood, Lancashire.

Registered address: Dock street, Fleetwood. Company number: 07146107 Telephone: 01253 777747 Email: hello@showmansigns.co.uk

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. The information we collect

We may collect and process the following information:

Information you give us — your name, business name, email address, phone number, postal address and any details you provide when you contact us, request a quote, place an order, book a slot, or sign up for updates. This includes artwork, briefs and job specifications you send us.

Information we collect automatically — when you visit our website we may collect technical data such as your IP address, browser type, device, the pages you visit and how you found us. This is collected through cookies and similar technologies (see section 7).

Information from third parties — occasionally we may receive your details from a business partner, manufacturer or referral in connection with a project.

We do not knowingly collect information from anyone under 16.

3. How we use your information

We use your information to:

  • respond to enquiries and provide quotes;

  • design, produce and deliver the products and services you order;

  • manage bookings, including our seasonal calendar;

  • send proofs and communicate about your project;

  • process payments and keep our accounts;

  • send you news, offers and updates about our services, where you have agreed to receive them;

  • improve our website and services;

  • meet our legal and regulatory obligations.

4. Our lawful basis for processing

We only use your personal data where the law allows us to. Most commonly this will be:

  • Contract — where we need your data to provide a quote or fulfil an order;

  • Legitimate interests — to run and grow our business, keep records, and stay in touch with existing customers about similar products or services, provided your rights don't override those interests;

  • Consent — for marketing emails to new contacts and for non-essential cookies. You can withdraw consent at any time;

  • Legal obligation — for example, keeping financial records for HMRC.

5. Who we share your information with

We do not sell your personal data. We may share it with:

  • suppliers and subcontractors who help us deliver your order (for example couriers, material suppliers or partner manufacturers);

  • our accountants, IT providers and other professional advisers;

  • payment providers;

  • website hosting and email service providers;

  • regulators, law enforcement or other authorities where we are legally required to.

We only share what is necessary, and we require anyone we share data with to keep it secure.

6. International transfers

We work with customers and manufacturers around the world. Where your data is transferred outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.

7. Cookies

Our website uses cookies — small files stored on your device — to make the site work properly, understand how visitors use it, and improve your experience. Essential cookies are always on. Analytics and marketing cookies are only set with your consent, which you can change at any time through your browser settings or our cookie banner. Blocking some cookies may affect how the site works.

8. How long we keep your information

We keep personal data only for as long as we need it for the purpose it was collected. As a guide:

  • enquiry and quote details — up to 2 years after our last contact;

  • customer and order records — 6 years after the order, in line with HMRC requirements;

  • marketing contacts — until you unsubscribe or ask us to stop.

Artwork and job files may be kept longer so we can reproduce or update previous work for you.

9. Keeping your information secure

We use appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access. Access is limited to the people who need it to do their job.

10. Your rights

Under UK data protection law you have the right to:

  • access the personal data we hold about you;

  • correct data that is inaccurate or incomplete;

  • erase your data in certain circumstances;

  • restrict or object to how we process your data;

  • data portability — receive your data in a usable format;

  • withdraw consent at any time where we rely on consent;

  • complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

To exercise any of these rights, contact us using the details in section 1. We will respond within one month.

11. Marketing

If you have opted in, or are an existing customer, we may send you updates about our products, seasonal offers and booking windows. You can unsubscribe at any time by clicking the link in any email or by contacting us.

12. Links to other websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

13. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.